The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers.
1. CAN I USE SIRI/GOOGLE/ALEXA ASSISTANT WITH PADMATE S31?
The S31 doesn`t support activating the phone`s voice assistant through the earphone, but you can answer/end calls by double-click on the left and right earbuds.
2. WHAT IS THE TOTAL CHARGING TIME FOR PADMATE S31?
Earbuds: 1.5 hours for the earbuds to charge to 100% inside the case. Case: 1.5 hours for the case to charge to 100%.
3. WHAT IS THE TOTAL USAGE TIME FOR PADMATE S31?
The Padmate S31 can be used for 5 hours after being fully charged, and the charging case can provide 2 additional charges for a total of 15 hours of use. Enough to meet your daily needs.
4. CAN I ONLY USE ONE EARBUD AT A TIME?
Yes, you can. Our earbuds are made to be used at the same time or independently. Wear one or two at the same time depending on your current needs.
5. WHAT IS THE BLUETOOTH RANGE OF THE PADMATE S31?
You will be able to listen up to 30+ feet (10+ meters) away from your paired device, though your connection experience may vary based on your environment.
6. CAN I CONNECT PADMATE S31 TO A COMPUTER?
Yes, as well as to a phone, tablet, MP3 player, laptop, or anything else with a Bluetooth connection.
7. WHAT HAPPENS IF MY EARBUDS BREAK?
If it is a manufacturer`s defect, Padmate has you covered with a1-Year Limited Warranty. If you are having trouble using the earphone Please contact our customer service atservice@padmate.cn
8. CAN YOU TALK ON THE PHONE WITH THEM IF YOU RECEIVE A CALL?
Yes, you can enjoy crystal clear calls even in loud environments with the 4 built-in ENC (Environmental Noise Cancellation) microphones, which effectively suppress outside noise while amplifying your voice.
9. IS PADMATE S31 WATER RESISTANT?
Yes, The Padmate S31 is IPX4 waterproof and adopts a multi-process strict design, which can effectively prevent rain and sweat from splashing in, calmly cope with the dual challenges of rain and sweat, and let the music follow your sports rhythm.
10. HOW DO I SAFELY DISPOSE OF THE BATTERY IN THE HEADPHONES OR CHARGING CASE?
The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers.